Refund Policy

This Refund Policy explains the general refund approach for online fitness coaching, workout plans, accountability support, consultation, home workout plans, gym workout plans, and related coaching services provided or discussed by Reid Online Fitness Coaching.

General Policy

Online fitness coaching services are custom services based on planning, communication, workout structure, check-ins, progress review, and client goals. Refund eligibility depends on the stage of work, time spent, coaching materials prepared, check-ins completed, and agreed service scope.

If Work Has Not Started

If a client has paid for a coaching service and work has not started, a refund may be considered. The client should contact Reid Online Fitness Coaching as soon as possible.

If Work Has Already Started

If consultation, workout planning, coaching communication, program design, check-ins, plan adjustments, or client review has already started, a partial or no refund may apply depending on time spent and work completed.

Completed Services

Completed consultations, delivered workout plans, completed check-ins, completed coaching sessions, completed plan adjustments, and delivered guidance are generally not refundable once provided.

Missed Check-Ins or No-Shows

Missed check-ins, late cancellations, failure to respond, or lack of participation may not be refundable depending on the agreed coaching arrangement.

No Guarantee of Results

Reid Online Fitness Coaching does not guarantee weight loss, muscle gain, transformation, fitness improvement, medical improvement, or any specific outcome. Lack of a specific result does not automatically create a refund right for coaching work already performed.

Third-Party Costs

Any third-party app subscriptions, gym memberships, equipment purchases, software tools, or outside vendor costs are subject to the third party's own refund policy and are not refundable through Reid Online Fitness Coaching.

Refund Request

To request a refund review, contact Reid Online Fitness Coaching directly. Please include the following information:

• Full name
• Phone number
• Email address
• Date of payment
• Coaching plan requested
• Reason for refund request
• Any relevant supporting details

Contact